Improving your business through IT
Your IT is critical to your business so it is important that you have the right partner supporting you. IT is not just about buying the latest technology; it is vitally important that it is aligned to your business needs and how you work. Everything that we do is focused on serving you at the highest level. Our values go to the very heart of our business, and are reflected in the relationships we develop with our clients and the way we work as a team.
The small things matter
From the largest project to the smallest problem, we have a determined attention to service and detail, to ensure our work is of the highest quality. We make sure that what we do is right for you every time.
Stay ahead of the pack
The depth of our collective knowledge means we can serve you with confidence. With our industry qualified and highly motivated people, we have extensive real-world experience to provide the right answers.
It can always be better
Going the extra mile makes all the difference, so we always look for constant improvement in everything we do for your business. One size does not fit all so we are flexible to ensure we meet your specific requirements.
Spot things before they happen
We proactively monitor your systems to make sure that unforeseen problems are a thing of the past.
No smoke and mirrors
You are guaranteed complete visibility of what we provide, how we serve you and what it costs. We are open and honest with you at all times.
Your business needs our IT expertise
Datcom are a professional IT company accredited with multiple high-level qualifications from the largest and most respected vendors and industry bodies. This means you are guaranteed the highest level of expertise from a dedicated team of engineers with a proven track record of delivering exceptional service. If your business never sleeps neither do we as we offer a 24-hour service with direct access to a senior engineer.
Datcom provide IT support and solutions. They deliver a professional and prompt service and are always available to provide assistance and expertise.
For many years now Datcom have been supporting our IT systems and providing up-to-date, bespoke solutions to meet our demands and keep us safe and secure. Their team of engineers are highly skilled and no challenge has been too great so far, including a new server, cloud solutions and Cyber Essentials Plus accreditation. I would strongly recommend them.
We’ve outsourced our IT support and solution provision to Datcom for five years now and have found them to be proactive and professional. Their rapid response in getting our employees working from home in the build-up to the COVID-19 lockdown has enabled trouble-free home working.
Reflex Gaming Ltd
We have a 24-hour operation and Datcom have provided the system and expertise to keep our systems up and running. We have confidence in the fact that an engineer is available through their extended hours service 24/7.
QK Cold Stores (Marston) Ltd
Having an IT team that you can trust is pivotal to any business. Duncan & Toplis have a team of over 400 employees working from a multitude of locations. We have complex systems in place which Datcom confidently manage - allowing us to get on and do our jobs. They work with us to fully understand what our needs are and we feel reassured we’re in good hands
Duncan & Toplis
Deputy Managing Director