Who we are
A history of customer service
We’re experts in fully managed IT services, secure internet connections, cloud services and secure business communications. We’re proud to lead the way in technology for SMEs, making sure that our clients’ systems, data, files and storage are efficient and protected.
We offer a premium service at a cost-effective price, and you’ll find our tailored support easy to use, fully accredited and the best available. You’ll get to know us, and we’ll get to know you, so you can be sure of first-class technical service delivered by the same friendly faces.
We’ve been providing IT services since 2011, although as a team we have been together since 1998, and we take pride in the quality of our service. Our long-standing clients, across the East Midlands, are testament to the strong relationships we build.
Our team members start working together for the first time
We are now a team of 10
After a management buyout we become DTCS – Duncan & Toplis Computer Services
We take on our first fully managed support client, QK Cold Stores, who we still work with today
We now offer a full suite of IT support and security services for companies across the UK
A big year for us. We rebrand and become Datcom as a team of 20. We achieve Cyber Essentials accreditation as well as 3 ISO certifications – ISO 9001 (Quality Management Systems), ISO 20000 (IT Service Management) and ISO 27001 (Information Security Management)
It’s time to start sharing our expertise. We’re invited to talk about cyber security at the Lincolnshire Tech Expo
We also host multiple cyber security seminars across the East Midlands
We achieve Cyber Essentials Plus accreditation
We all know what happened in this unprecedented year. Our team works night and day to make sure our business can operate remotely and securely during Covid lockdown, while supporting our clients through circumstances none of us had ever experienced before
We achieve ThreatLocker Gold status https://datcom.co.uk/en/news/press/going-for-gold
We also make Lincs & Notts Air Ambulance our Charity of the Year and raise £2500 with a giant skipathon https://datcom.co.uk/en/news/press/skipathon-raises-2000
We take part in our first Dragon Boat Race in Lincoln raising money for our Charity of the Year
We partner with East Midlands Cyber Resilience Centre
Datcom gets a rebrand and a fresh new look