We listen to our clients needs, develop solutions that work and create relationships that last.
Keeping communications open
Smooth, reliable IT and communications are essential to the success of this engineering consultancy. We’re proud to help them stay optimised and efficient.
Outsourced help on hand
Reliable outsourced IT support was a game-changer for this leading gambling machines and software manufacturer.
Top-notch security and support
As experts in highly sensitive, advanced technology, Linwave rely on our expertise in proactively scanning the horizon for digital threats.
Change for the better
How we listened to our client’s needs and created an IT infrastructure that enables success.
Everyone has experienced the irritation of patchy connectivity. When that happens in the workplace, it can significantly disrupt productivity. Noble Foods, who make well-known food brands such as Happy Eggs, came to us to talk about problems with their wireless systems. Their large and complex site was a significant challenge to good wireless connectivity, and the size of the warehouse meant it was tricky to know where to place access points. All this was further hampered by old equipment and machinery obstructing wireless performance. Meanwhile, Noble Foods employees were desperate for reliable access to crucial software across the entire site.
How we did it
Our team of experts took the time to really listen to our clients and get to grips with the problem. We then defined the site area and set out a plan for surveying their wireless coverage. We produced a wireless heatmap to show the strength of coverage across the whole site. This meant that we could be confident in identifying where to place access points for optimum results.
On the day, the Datcom Team were careful to record all the wireless information without disturbing operations. Because we’d built a strong relationship with our client, we were able to provide exactly the information they needed. This gave them confidence to invest in the right equipment for their specific needs – no risk, no guesswork. We’re proud to say that Noble Foods were really happy with the result and plan to work with us again.
“We’re really happy with the result
and plan to work with Datcom again.”
Just like companies up and down the land, when the pandemic hit, we had to move fast. Our challenge was to get 400 power users working from home within two days, while maintaining network access security and business continuity. We wanted to keep desktop applications and user experience as close to normal as possible and make sure all team members could access the resources they need to do their work well.
How we did it
We used our existing RDS infrastructure and quickly added more servers to meet the increased demand of home working. Security was a big concern, so we used Duo Security to make sure all users were working on a secure connection. Duo Security is a multi-factor authentication technology that requires a second method of authorisation to log in, not just a password.
We delivered a home working environment that’s robust enough to keep our business and data secure, and straightforward enough to ensure no-hassle business continuity for our team and
clients. We experienced very little business disruption as a result of our fast, seamless switchover.
Security was a big concern, so we used
Duo Security to make sure all users
were working on a secure connection.