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Our Business Broadband in action
Unreliable wireless across their large and complex site was causing our client problems. Here’s how we helped them get to the root of the issue.
Everyone has experienced the irritation of patchy connectivity. When that happens in the workplace, it can significantly disrupt productivity. Noble foods, who make well-known food brands such as Happy Eggs, came to us to talk about problems with their wireless systems. Their large and complex site was a significant challenge to good wireless connectivity, and the size of the warehouse meant it was tricky to know where to place access points. All this was further hampered by old equipment and machinery obstructing wireless performance. Meanwhile, Noble Foods employees were desperate for reliable access to crucial software across the entire site.
How we did it
Our team of experts took the time to really listen to our clients and get to grips with the problem. We then defined the site area and set out a plan for surveying their wireless coverage. We produced a wireless heatmap to show the strength of coverage across the whole site. This meant that we could be confident in identifying where to place access points for optimum performance.
On the day, the Datcom team were careful to record all the wireless information without disturbing operations. Because we’d built a strong relationship with our client, we were able to provide exactly the information they needed. This gave them confidence to invest in the right equipment for their specific needs – no risk, no guesswork. We’re proud to say that Noble Foods were really happy with the result and plan to work with us again.
What our clients say about us
“Datcom really are a fantastic IT provider. The support we get from the dedicated team is quick, smooth and in a language we understand. The regular strategy and account meetings give us the feedback we need and allow us to develop and manage our IT strategy.”
Lincs & Notts Air Ambulance