Support

Having IT support services is crucial for running and maintaining a viable business, especially in today’s business world. As soon as you start experiencing issues, our managed IT support services get your computers and IT systems up and running as soon as possible. We’re on hand with our expertise 24/7 in case of any emergencies.

Peace of mind around the clock

You can contact our helpdesk from 8am to 6pm each day and speak to one of the engineers dedicated to your business.

Your IT in the safest hands

Let us manage your IT support, while you concentrate on what you do best. We have the expertise, qualifications and resources to manage your IT infrastructure round the clock to ensure it works for your business. Our engineers receive regular training and we care that your issue are resolved and you have a good quality network that runs well. Removing your single point of failure in your IT department.

Positive feedback is 96%

The majority of our clients have been with Datcom for many years, the average feedback score from existing clients is 9.6 out of 10. Our relationships with you are paramount, we have regular meetings with you to discuss past performance and look at your IT needs for the future.

You choose

Our support is flexible, up to and including 24 x 7 cover. We can be your entire IT team; your IT Manager or just help you in an emergency.

No hidden charges

Our support packages mean you could get a dedicated IT department with 100 years combined experience for significantly less than the cost of a single IT Technician.

Get in touch

Call us on 0333 000 3210 or Email us solutions@datcom.co.uk

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Microsoft Teams users may have received a notification on their mobile device 'FCM Messages : Test Notifications'. This is due to an exploit in Firebase Cloud Messaging (FCM) cross-platform messaging app which Teams and other collaborative software make use of. The message can be safely avoided but we advise not to open it and delete it as a precautionary measure.

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