Calling Datcom

You are calling Datcom's main number, your voice app will now automatically initiate the call to number +443330003210.

You can also contact us using the online contact form /en/contact/

Support calls

If this is a non-urgent support call please log a ticket on our portal or email the service desk team at /en/contact/support.

Your call not automatically starting?

You may not have a call app installed on your device, such as Microsoft Teams or Cisco Jabber.

If you are still using a traditional telephone system, can you get in contact with us using the contact form and we can advise on upgrading to the latest collaboration platforms, such as Microsoft Teams, for voice calls.

Latest news...

Why it might be time to consider a cloud backup

Here at Datcom, we help many of our clients ensure their business data is backed up. Let’s look into why it’s worth considering if your business needs to evaluate its backup requirements.

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Upgrading your IT, Pulling the Curtain Back

Microsoft has stopped official support for Windows 7, more importantly, you may not have heard that this was also the case for their Server 2008 and Server 2008 r2 operating systems. You will no longer receive software updates for either system, making your data vulnerable. What should you do about it?

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Microsoft Teams FCM Messages

Microsoft Teams users may have received a notification on their mobile device 'FCM Messages : Test Notifications'. This is due to an exploit in Firebase Cloud Messaging (FCM) cross-platform messaging app which Teams and other collaborative software make use of. The message can be safely avoided but we advise not to open it and delete it as a precautionary measure.

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Tweets by DatcomSupport

Datcom has looked after the IT of Aquazero since we began trading in 2015. They are professional, knowledgeable and reliable – exactly what you need running a business in the 21st century. They might not be the cheapest but they are well worth the money to know we can rely on our IT because of their support.

Aquazero

General Manager
Our small chartered surveying practice went to Datcom after a cyber attack that caused significant damage to the IT systems. Since they became our IT support, the business has strengthened with improved cyber security, along with upgraded IT systems. In response to Covid 19, we successfully transitioned to home working within a few days thanks to the support from Datcom. Throughout our working relationship they have provided a professional and prompt service and have our confidence.

IHCS Ltd

Director
Datcom have provided our charity HWLincs with IT support, guidance, advice and solutions for the past 7 years. We have always found them to be approachable, professional and reliable always responding promptly when needed. During the 2020 COVID19 pandemic, the Datcom team went out of their way to ensure all our staff had full remote IT access to enable them to continue working seamlessly, the IT support provided during this time was exceptional. We would definitely recommend Datcom.

HWLincs

CEO
Datcom have a friendly, helpful and knowledgeable team to meet any need we may have in a prompt manner.

QK Cold Stores (Marston) Ltd

General Manager
We’ve outsourced our IT support and solution provision to Datcom for 5 years now and have found them to be proactive and professional. Their rapid response in getting our employees working from home in the build-up to the COVID-19 lockdown has enabled trouble-free home working.

Reflex Gaming Ltd

Managing Director