Our tailored support is easy to use, fully accredited and available 24/7. You'll get to know us and we'll get to know you, so you can be sure of first-class technical expertise delivered by the same friendly faces. Find out more about our support services
Our Service Desk Provides Peace of Mind
If you find that you need help with your IT systems and IT support, we can help. You can contact our helpdesk from 8am to 6pm each day and speak to one of the engineers, who will use their skills to help support and answer your query.
Your IT is in the Safest Hands with Efficient Monitoring and Management
At Datcom, we help to manage your IT support, so you can concentrate on focusing on other areas in your business. Our team of IT engineers provide expert service as a result of their expertise, qualifications and resources, using these skills to manage your IT infrastructure. As a team, we regularly update our training, in order to be up-to-date and knowledgeable on current IT issues. This allows us to ensure that your IT is optimised for your business requirements. Our main focus is to ensure that any of your issues are resolved both efficiently and effectively. In order for a business to run successfully, a good quality network has never been as important as it is today. As the business and technology world continues to evolve, it is critical to resolve the issues you are facing with your IT infrastructure promptly.
Years of Experience Supported by 96% Positive Feedback
The majority of our clients have been with us for many years and on average our existing clients give us feedback of 9.6 out of 10. Your organisation relies on IT, yet without the right resources you may be struggling to keep things up and running. We can guarantee that our managed IT services will not only improve your IT infrastructure but they will also keep your costs down. The important thing for us is our relationships with our clients. To maintain a good relationship, we have regular meetings and catch-ups to discuss past performance and look at the essential IT requirements for their business' future.
We offer flexible support for your business, including 24/7 cover. We support everything from the latest technology right through to older systems that some IT support companies might not even touch. Our managed IT support at competitive rates, we act as your IT department. Whether you need help with an emergency or just need guidance within your business, Datcom are here to help. We will learn your business inside and out, and develop a detailed plan to help transform the IT in your business.
No Hidden Charges
We have a variety of support packages available to match the needs of your business, or we can provide bespoke options tailored to your IT needs. You will be working with a dedicated IT department that has over 100 years of combined experience for significantly less than the cost of one IT technician. To find out more information about our pricing, send us a message.