Christmas and New Year Opening Hours 2020

Standard Support Hours

Our Service Desk will be open during the following periods over the coming holiday season: -

Thursday 24th December – 0800 to 1200
Friday 25th December – Closed
Saturday 26th December – Closed
Sunday 27th December – Closed

Monday 28th December – Closed
Tuesday 29th December – 0800 to 1630
Wednesday 30th December – 0800 to 1630
Thursday 31st December – 0800 to 1630
Friday 1st January – Closed
Saturday 2nd January – Closed
Sunday 3rd January – Closed

Monday 4nd January – Business as usual

247 Support Hours

247 Hours Support is available throughout the holiday season with the exception of Christmas Day.

Thank You

To all our clients, suppliers and partners thank you for your continued support throughout the difficult year that has been 2020. We hope that 2021 proves to be the opposite of 2020 and that you, your family and business have a prosperous 2021.

Merry Christmas and a Happy New Year from the Datcom team.

Get in touch

Call us on 0333 000 3210 or Email us solutions@datcom.co.uk

Latest news...

The Spam Test

Scammers have become increasingly competent over the years which has made spotting malicious emails more difficult. Whilst It is still the case that the grammar and general sentence structure tend to be poor, this has reduced as foreign attackers have got more proficient and translation tools have improved.

COVID-19 National Lockdown January 2021

From the 5th January 2021, the UK has started a new lockdown for a minimum of six weeks. Over this period Datcom will continue to provide the highest level of support and service to our clients, no matter whether you are working from home, in the office or on the road.

The Importance of Updates

Keeping your IT infrastructure updated is critical to maintaining a secure network and protecting your data.

The project to migrate the servers was a dramatic change, the engineering team were brilliant at handholding, compassionate and never made you feel like a burden.

IT Manager

Healthwatch Lincolnshire
Datcom have been our IT partner for many years, providing reliable support for our network, backups and client PCs & laptops. Due to the nature of our business a lot of our team are remote or home workers, so having someone on hand to get our people quickly back up and running if they have a problem is a real asset to our business.

RFMW

Director of Finance
We’ve outsourced our IT support and solution provision to Datcom for 5 years now and have found them to be proactive and professional. Their rapid response in getting our employees working from home in the build-up to the COVID-19 lockdown has enabled trouble-free home working.

Reflex Gaming Ltd

Managing Director
Datcom have provided our charity HWLincs with IT support, guidance, advice and solutions for the past 7 years. We have always found them to be approachable, professional and reliable always responding promptly when needed. During the 2020 COVID19 pandemic, the Datcom team went out of their way to ensure all our staff had full remote IT access to enable them to continue working seamlessly, the IT support provided during this time was exceptional. We would definitely recommend Datcom.

HWLincs

CEO
In today's business society companies change their IT service provider if they are too expensive, not good enough or just not being provided with the quick efficient service they have been promised. I have found Datcom services prompt and good value, with good advice on making my business more cost effective, that is why I have used them since 2007.

P Atkins Ltd

CEO