Improving your business through IT
Your IT is critical to your business so it's important that you have the right Partner supporting you. IT isn't just about buying the latest technology, it's vitally important that it's aligned to your business needs and how you work. Everything that we do is focused on serving you at the highest level. Our values go to the very heart of our business, are reflected in the relationships we develop with our clients and the way we work as a team.
The small things matter
From the largest project to the smallest problem, we have a determined attention to service and detail to ensure our work is of the highest quality. We make sure that what we do is right for you every time.
Stay ahead of the pack
The depth of our collective knowledge means we can serve you with confidence. With our industry qualified and highly motivated people, we have extensive real world experience to know the right answers.
It can always be better
Going the extra mile makes all the difference, so we always look for constant improvement in everything we do for your business. One size does not fit all so we are flexible to ensure we meet your specific requirements.
Spot things before they happen
We bring our business expertise to ensure the big decisions you make are the right ones. Additionally we proactively monitor your systems to make sure that unforeseen problems are a thing of the past.
No smoke and mirrors
You are guaranteed complete visibility of what we provide, how we serve you and what it costs. We are open and honest with you at all times.
Your business needs our IT expertise
Datcom are a professional IT company accredited with multiple high level qualifications from the largest and most respected vendors and industry standard bodies. This means you are guaranteed the highest level of expertise from a dedicated team of engineers with a proven track record of delivering exceptional service. If your business never sleeps neither do we as we offer a 24 hour service with direct access to a senior engineer.
The Datcom helpdesk guys are great. Responsive, helpful and they do not make you feel like an idiot when you have problems with you PC. They use plain language and take over control remotely to sort out whatever the issue is. I’ve tried 3 other IT support firms and Datcom are the best by a long way. Highly recommend them.
Datcom have provided our charity HWLincs with IT support, guidance, advice and solutions for the past 7 years. We have always found them to be approachable, professional and reliable always responding promptly when needed. During the 2020 COVID19 pandemic, the Datcom team went out of their way to ensure all our staff had full remote IT access to enable them to continue working seamlessly, the IT support provided during this time was exceptional. We would definitely recommend Datcom.
The project to migrate the servers was a dramatic change, the engineering team were brilliant at handholding, compassionate and never made you feel like a burden.
Our experience using Datcom has been excellent. Not only have they provided us with IT and solutions, they have delivered the service in a highly professional and timely fashion.
Mather Jamie Ltd
We have a 24 hour operation and Datcom have provided the system and expertise to keep our systems up and running. QK have confidence in the fact an engineer is available through their extended hours service 24 / 7.
QK Cold Stores (Marston) Ltd