Improving your business through IT
Your IT is critical to your business so it is important that you have the right partner supporting you. IT is not just about buying the latest technology; it is vitally important that it is aligned to your business needs and how you work. Everything that we do is focused on serving you at the highest level. Our values go to the very heart of our business, and are reflected in the relationships we develop with our clients and the way we work as a team.
The small things matter
From the largest project to the smallest problem, we have a determined attention to service and detail, to ensure our work is of the highest quality. We make sure that what we do is right for you every time.
Stay ahead of the pack
The depth of our collective knowledge means we can serve you with confidence. With our industry qualified and highly motivated people, we have extensive real-world experience to provide the right answers.
It can always be better
Going the extra mile makes all the difference, so we always look for constant improvement in everything we do for your business. One size does not fit all so we are flexible to ensure we meet your specific requirements.
Spot things before they happen
We proactively monitor your systems to make sure that unforeseen problems are a thing of the past.
No smoke and mirrors
You are guaranteed complete visibility of what we provide, how we serve you and what it costs. We are open and honest with you at all times.
Your business needs our IT expertise
Datcom are a professional IT company accredited with multiple high-level qualifications from the largest and most respected vendors and industry bodies. This means you are guaranteed the highest level of expertise from a dedicated team of engineers with a proven track record of delivering exceptional service. If your business never sleeps neither do we as we offer a 24-hour service with direct access to a senior engineer.
Datcom have looked after the IT of Aquazero since we began trading in 2015. They are professional, knowledgeable and reliable – exactly what you need running a business in the 21st century. They might not be the cheapest but they are well worth the money to know we can rely on our IT because of their support.
The Datcom helpdesk guys are great. Responsive, helpful and they do not make you feel like an idiot when you have problems with your PC. They use plain language and take over control remotely to sort out whatever the issue is. I’ve tried three other IT support firms and Datcom are the best by a long way. Highly recommend them.
Datcom have reliably provided us with first-class IT support, expertise and solutions for over ten years. Their prompt and professional service gives us complete peace of mind and allows us to focus on our core business.
We’ve been a client of Datcom’s now for over six years. They’ve seen us through major server upgrades, transitions to cloud-based services and they look after our day-to-day support. Always there, technically proficient and a human face for a complex area, they are a valued and trusted partner of our business.
FMC Global Talent
The project to migrate the servers was a dramatic change, the engineering team was brilliant at handholding, compassionate and never made you feel like a burden.