Datcom have looked after the IT of Aquazero since we began trading in 2015. They are professional, knowledgeable and reliable – exactly what you need running a business in the 21st century. They might not be the cheapest but they are well worth the money to know we can rely on our IT because of their support.
We use Datcom for third-line support and advice when planning for growth and development. They always offer considered and well-thought-out ideas and suggestions. They are like an extension of our own team.
Our small chartered surveying practice went to Datcom after a cyber attack that caused significant damage to the IT systems. Since they became our IT support, the business has strengthened with improved cybersecurity, along with upgraded IT systems. In response to Covid-19, we successfully transitioned to home working within a few days thanks to the support from Datcom. Throughout our working relationship they have provided a professional and prompt service, and have our confidence.
The Datcom helpdesk guys are great. Responsive, helpful and they do not make you feel like an idiot when you have problems with your PC. They use plain language and take over control remotely to sort out whatever the issue is. I’ve tried three other IT support firms and Datcom are the best by a long way. Highly recommend them.
The project to migrate the servers was a dramatic change, the engineering team was brilliant at handholding, compassionate and never made you feel like a burden.