Datcom's opening hours for the 2020 Christmas holiday season.Read More
The ChallengeProvide a platform for 400 power users to work from home, whilst maintaining network access security and business continuity in two days. Match as closely as possible the standard corporate computer desktop applications and experience. Facilitate staff with accessing the resources in as short a time as possible.
- Ensure business continuity with remote working
- Ensure effective communication between employees
- Build and maintain a resilient, effective and secure IT network
- Provide fast and effective IT support and assistance with connectivity
The SolutionOur approach and solution were driven by a need to reach a point where most employees could work from home in as short a time as possible. We utilised existing RDS infrastructure, which enabled us to add more servers, as required, to meet the increased demand, whilst providing the solution quickly. At the same time, we facilitated the secure connections for users into these systems by utilising Duo Security. This is a multi-factor authentication technology that requires a second method of authorisation to log in, as well as a password. The overall solution has met the needs and objectives of the original brief and delivered a home working environment that is both robust and secure enough to ensure business continuity.
The ResultsDuncan & Toplis were able to take the decision to have the majority of their team work from home at short notice. They could trust the system to handle this increased strain because of the fast, professional and complete work that Datcom performed on the systems. This has meant that Duncan & Toplis have experienced very little business disruption as a consequence of changing the way their IT is working for them and, in turn, how they are working on their IT.
From the 5th November, the country will start a new four-week lockdown. Over this period Datcom will continue to provide the highest level of support and service to our clients, no matter whether you are working from home, in the office or on the road.Read More
Are you getting the most from your Microsoft 365 subscription? Are you using Power Apps or Power Automate to help make efficiency and cultural improvements in your business? Here is an example at Datcom of how we used Power Apps to improve team members communication and to prompt team working.Read More